Ray was a pleasure to work with. He and his team were very professional, clean, courteous, and on time. He quickly responded to my many questions and made sure we got the right system in place for our needs. I wouldn't hesitate to recommend Zagros to anyone in need of A/C, Furnace, or water heater, which is what I ended up having done. I was very impressed with how they tackled a large job efficiently and worked to meet my schedule. They definitely exceeded expectations.